Youtube would rather be able to track every user and make more profit per person than go big tent all audiences.

True, but consider that Google, Alphabet, whatever, is fundamentally an information broker. All of their services and technologies are simply a means to that end. They have no incentive to go big tent if it means sacrificing their ability to harvest data on individuals and groups.

The process to log in to the online portal of Outlook is so bad it’s crossed into comical territory. So much friction, only to shunt you to a full screen clippy copilot page.

I’d be curious to know what the usage statistics are for that page. Like, what could a person possibly accomplish there?