I doubt they did - they only speak up for the fictional customer, meanwhile silently complying to whatever government requests user data from them.

They’ll say anything just to distract their users away from them being caught red handed in the act of giving away their data to the governments all around the world.

Classic business marketing.

The evidence could be illegally planted, so that entire backpack is a fishy business, because the police officers turned their cameras off for some reason.